Tuxedo Royale I (Self Tie Bow Tie, Pocket Square, Cummerbund, Lapel Pin)

Returns:

• We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns within 30 days of the original purchase date.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
• Please contact us using our contact page to initiate a return and receive a return authorization (RA) number.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] business days.

Exchanges:

• No exchange policy

Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
• We recommend using a trackable shipping service and purchasing shipping insurance for your return, as we cannot guarantee that we will receive your returned item.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately with photos of the damaged product. We will arrange for a replacement or refund as soon as possible.

Contact Us:

• If you have any questions about our return and refund policy, please contact us at [contact email or phone number].

Shipping Method:

• We ship all orders via Canada Post, offering reliable and trackable shipping services to destinations across Ontario and throughout Canada.

Processing Time:

• Orders are typically processed and shipped within 1-2 business days of receiving payment.

Delivery Time:

• Delivery times vary depending on the destination. Estimated delivery times are as follows:
  • Within Ontario: 1-3 business days
  • Other provinces within Canada: 3-7 business days

Shipping Rates:

• Shipping rates are calculated based on the weight of the package and the destination.
• Customers can view the shipping cost at checkout before completing their purchase.

Tracking Information:

• Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery through the Canada Post website.

Shipping Restrictions:

• At this time, we only ship within Canada. We do not offer international shipping.

Shipping Address:

• Please ensure that your shipping address is accurate and complete. We are not responsible for orders that are delayed or undelivered due to incorrect addresses provided by the customer.

Shipping Updates:

• In the event of any delays or issues with your shipment, we will notify you promptly and work to resolve the issue as quickly as possible.

Local Pickup:

• Customers in the Brampton, Ontario area have the option to select local pickup at checkout. Once your order is ready, we will contact you to schedule a pickup time at our designated location.